After verifying your identity, we can help you create your account. UW-IT monitors its email and phones 24 hours a day, 7 days a week. Learn more about UW Health MyChart . Paperless billing is a secure way for patients to view and pay their bills online. If you need assistance with logging into MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. For technical questions about MyChart, contact the Help Desk M-F 8am-5pm at 443-997-6225 Need to report an issue or get technical support? Please remember that MyChart is a tool to enhance your health care experience at UT Southwestern. In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. It’s available on your computer, tablet or smartphone. It is reflective of the diverse communities we serve – diversity in terms of income level, racial and ethnic makeup, age, health status and religion to name a few. Register for an account. UW Health MyChart is a secure online service that allows you to view portions of your UW Health medical record, receive test results, schedule simple appointments, and more. Patients receive, view and are able to pay bills online through their UW Health MyChart account. If you do not remember any of this information, you will have to contact your UW Medicine eCare help desk at 206-520-8963 to help you regain access to your UW Medicine eCare account. Details: MyChart Username. Get answers to your medical questions from the comfort of your own home, No more waiting for a phone call or letter — view your results and your doctor's comments within days, Receive and pay your current bills online and view payment history, Schedule your next appointment, or view details of your past and upcoming appointments, View coverage information, check claims status and eligibility. Not a MyChart user? MyChart offers patients personalized and secure online access to portions of their medical records. Contact mychartmobilesupport@epic.com. You can also view our library of instructional videos. Sign up for MyChart. Receive test results online; View and print selected health issues, medications, allergies and immunizations Sign into your new MyChart site to communicate with your provider. For technical questions about MyChart, contact the Help Desk M-F 8am-5pm at 443-997-6225 After Sep. 22, 2018 you will be able to schedule appointments and send a MyChart Message on your new MyChart site. Learn more. Thanks for your interest in the MYCHART HelpDesk Support position. Sign Up for MyChart There are two ways that you can sign up for MyChart: Sign up online . It is preferable to capture and utilize a patient’s email address so that Riverside staff or MyChart help desk staff can email a MyChart activation code and instructions to the patient. MyChart Mobile Apps (**NOTE: during installation, select MyChart for UW Medicine | Valley Medical Center) MyChart for iPhone; MyChart for Android Need help with a mobile app? View your health summary from the MyChart electronic health record. If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your UW Medicine eCare help desk at 206-520-8963 to help you regain access to your UW Medicine eCare account. Send your questions and comments about UW-IT services to our contacts below. New to MyChart? Have a MyChart question? You are no longer able to send a MyChart Message to your provider on this site. We are here for you. ... SIGN UP NOW. Call 425.690.3578 option 3 or contact us at mychart@valleymed.org * iPhone or Droid Contact Us | UW Health | Madison, WI. Name * Email * Submit. › Verified 1 days ago. The DoIT Help Desk provides free technology support to UW-Madison students, faculty and staff on all DoIT-provided services and most computer hardware/application issues. UW Health is pleased to offer you the privacy and convenience of UW Health MyChart. 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